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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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SteelKnight

June 23, 2024

5  out of  5
rating by SteelKnight
"From the moment I signed up, the process was seamless and user-friendly. The representative’s were very knowledgeable and eager to help, ensuring I understood all my coverage options and guiding me to the best plan for my needs. Their customer service is top-notch. Whenever I had a question or needed assistance, I received prompt, courteous, and effective responses. My claim processing was surprisingly fast and hassle-free, with clear communication throughout each step. I highly recommend James Brown, State Farm."
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Abigayle Morrison

February 13, 2024

5  out of  5
rating by Abigayle Morrison
"I worked with James Brown for many years. Great agent with friendly service. I especially appreciate how helpful Yanet has been with any questions I've had. Highly recommend."
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Thomas Parker

September 26, 2022

5  out of  5
rating by Thomas Parker
"Exceptional team with great customer service. They've gone to bat for me and followed through like no other. Mr. Brown, Yanet and Justin have made me feel valued each and every time I reach out to them. It feels great to know that I can trust this team!"
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Isak Robles

August 10, 2022

5  out of  5
rating by Isak Robles
"James and his employee's are the best, so nice and respectful, the best customer service. Glad they have a Spanish speaking employee."
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Tamika Jackson

July 22, 2022

5  out of  5
rating by Tamika Jackson
"Justin, Mr. James Brown, and the sweet lady that answers the phone have all been absolutely amazing. I started with this agency about 3 years ago and it was the best decision. They actully care about people. Always helpful and whatever I have needed they have been right there to assist me expeditiously. Very knowledgeable, kind, hard working, and caring. If I could give above 5 stars I would. The Best!!!"
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Justin Dues

July 6, 2022

5  out of  5
rating by Justin Dues
"Mr. Brown is a good honest man that is often so hard to find in a crazy world, he's the epitome of southern hospitality. My family and I have known him for years now and we consider him family. Oh, and the insurance part is great too. ;)"
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Regina Sarter

July 1, 2022

5  out of  5
rating by Regina Sarter
"James and Justin are very customer focused they have always answered any questions and have made suggestions that are smarter and better for me to be completely covered with my insurance. They both are always polite and friendly and very respectful this is important to me."
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Barbara Wright

October 27, 2020

5  out of  5
rating by Barbara Wright
"Love"
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sophie Villavicencio

June 14, 2019

5  out of  5
rating by sophie Villavicencio
"The nicest group of people you could talk to they are always pleasant"
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Bryan Cockerham

August 2, 2018

5  out of  5
rating by Bryan Cockerham
"I'm new to the area, and these guys took great care of me and helped me through every step of the process for both my renters' and car insurance. Justin and Yanet were always a pleasure to work with -- surprising patience. Thanks guys."
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Jim Dalton

January 19, 2016

5  out of  5
rating by Jim Dalton
"I have known James his entire life, and dealt with his father before him. He is an outstanding agent and goes beyond the call of duty to serve his customers"